Relationship Manager - Fintech
Salary/Rate:£75,000 -£90,000
Job type:Perm
Town/City:Hybrid
Location:United Kingdom
Business Area/Function:Fintech
Job ref:RAW008
Post Date:29.02.24
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Meet Our Recruiter
About the Role
Our Fintech client works with top-tier banks to deliver exceptional service and insights. As a Relationship Manager, you'll be their vital link to their clients.
Responsibilities:
- Build and nurture relationships with banking clients, expanding their network.
- Foster a 'partnership' approach, becoming a trusted advisor for clients' success.
- Enhance client engagement and satisfaction, ensuring they deliver desired outcomes.
- Lead project management from agreement to delivery, aligning stakeholders and ensuring excellence.
- Conduct client meetings, including QBRS and feedback sessions, advocating for the firm.
- Drive client adoption, renewals, and advocacy.
- Master the product Platform and stay updated on product evolution.
- Create client materials, from presentations to regulatory support.
- Act as the voice of the client, influencing product development.
- Stay current with industry trends through webinars and events.
Requirements:
- Experience in client-facing or relationship management roles within Financial Services.
- Clear communication and strong presentation skills.
- Proven track record in client focus, problem-solving, and teamwork.
- Understanding of banking industry.
- Ability to manage multiple projects and deadlines effectively.
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